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New feature for Cofense PhishMe enables operators to deliver phishing scenarios only when a user is actively performing tasks in their mailbox

Leesburg, Va. – Feb. 28, 2019 – Today Cofense™, the global leader in intelligent phishing defense solutions world-wide, announced the addition of Responsive Delivery to its flagship product for phishing simulations. This first-to-market feature enables Cofense PhishMe™ Enterprise edition operators to deliver phishing scenario emails only when intended recipients are actively performing tasks in their mail client. Responsive Delivery gives operators confidence that simulations will not be missed by a user who is away from the desk and ensures that the scenario email is delivered directly to the inbox without interruption.

Global organizations face challenges and complications when planning and scheduling phishing simulation scenarios for employees based in locations across different time zones. Responsive Delivery allows operators to automate phishing simulations without the need for whitelisting and it works for both mobile and desktop email clients. Once Cofense PhishMe has identified when a user is active in the mailbox, Responsive Delivery ensures that emails are delivered when the user is fully engaged and able to interact with the simulation. The new feature maximizes teachable moments to boost the effectiveness of anti-phishing programs and eliminates the need for operators to schedule separate simulations in multiple time zones.

“Today’s workforce is not tied to their desk all day and as a result, when a traditional, random phishing simulation email is delivered, there is a chance that the simulation email will be overlooked by the user,” said Rohyt Belani, Co-Founder and CEO of Cofense. “If an email isn’t delivered or doesn’t receive some sort of interaction from the user, accurate tracking of response and resiliency metrics is not possible. Responsive Delivery removes the guesswork and makes phishing simulation from Cofense PhishMe more targeted and successful.”

Responsive Delivery also works with Cofense PhishMe Playbooks and adds another layer of automation to scenario delivery; thereby, making our customers’ anti-phishing programs more effective and efficient. Since it is enabled on a per-scenario basis, operators now have the flexibility to choose between traditional delivery, Responsive Delivery or a combination of the two. Since emails are now directly delivered to user inboxes, any possible complications arising from changes to whitelisting settings or secure email gateway policy updates can now be avoided.

“Cofense customers value timely and accurate data. Responsive Delivery allows them to know with 100% certainty when a simulated phish is delivered and who indeed is the fastest at reporting it. Data-driven programs allow them to level up the employees that need more help and recognize the stars that are keeping them safe.  We are proud to be the only vendor with the capability to deliver phishing scenario emails only when the end-users show activity in their mailbox, increasing the chance for users to engage with and learn from phishing simulations,” said Aaron Higbee, Co-Founder and Chief Technology Officer of Cofense. “By adding another level of automation to our phishing simulation programs, we are continuing to create solutions with flexibility and efficiency for our users to gain important resiliency to phishing.”

This capability is now available, first for Microsoft Exchange and Office 365, with plans for expansion to other email applications. For more information about the program and details, please visit the website.

About Cofense

Cofense™, formerly PhishMe®, is the leading provider of intelligent phishing defense solutions world-wide. Cofense delivers a collaborative approach to cybersecurity by enabling organization-wide engagement to active email threats. Our collective defense suite combines timely attack intelligence sourced from employees with best-in-class incident response technologies to stop attacks faster and stay ahead of breaches. Cofense customers include Global 1000 organizations in defense, energy, financial services, healthcare and manufacturing sectors that understand how changing user behavior will improve security, aid incident response and reduce the risk of compromise.