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Cofense Earns 2023 Top Rated Award by TrustRadius

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Cofense Triage recognized for Incident Response based on excellent customer satisfaction ratings 

LEESBURG, Va. – May 10, 2023 – Cofense, a global email security company and leading provider of phishing detection and response (PDR) solutions, today announced that Cofense Triage has been recognized as a Top Rated Incident Response Provider by TrustRadius. The Top Rated Awards help distinguish products in a category that have excellent customer satisfaction ratings.  

The Top Rated Awards were created nine years ago to promote transparency within the B2B software industry, benefiting both technology buyers and providers. This recognition program mitigates any biases that may stem from the size or influence of software vendors by leveraging the trScore, which calculates a product’s score based on a weighted average of recent reviews and ratings rather than a simple average.  

TrustRadius assesses over 60,000 customer reviews while evaluating both sentiment and hard facts to create an unbiased scoring system based on the following factors: 

  • Rating – Products need a trScore of 7.5 or above 
  • Recency – Products must have 10 or more new or updated reviews within the past 12 months 
  • Relevancy – Products must receive at least 1.5% of the traffic volume in that category 

This announcement follows the release of Cofense’s 2023 Annual Report which revealed a startling 568% spike in malicious emails and a 44% increase in malware bypassing traditional email security measures in 2022. These alarming figures highlight the pressing need for intelligent email security solutions, such as Cofense Triage, which provides a robust platform that enables users to efficiently prioritize and remediate phishing threats. Security Operation Center (SOC) teams are constantly overburdened with alerts and face difficulty prioritizing and triaging the most impactful threats first. Triage eliminated this problem by helping SOC teams automate the manual effort of email analysis while providing them with the context they need to decide on the next steps of an investigation, making those teams more efficient and helping them reduce mean time to detection and mean time to response. 

“We are honored to be recognized as a Top Rated incident response solution by TrustRadius,” said Keith Ibarguen, CPO of Cofense. “In 2022, our team worked hard to stay vigilant and ahead of the rapidly increasing cyber threats and tactics. The intelligence gained during this last year allows Cofense to provide greater insight and contextual information needed for security teams to take actionable steps to detect and respond to malicious email threats faster.” 

To learn more about how Cofense protects against today’s top email security threats, please visit: 

About Cofense 

Cofense® is the leading provider of phishing detection and response solutions. Designed for enterprise organizations, the Cofense Phishing Detection and Response (PDR) platform leverages a global network of over 35+ million people actively reporting suspected phish, combined with advanced automation to stop phishing attacks faster and stay ahead of breaches. When deploying the full suite of Cofense solutions, organizations can educate employees on how to identify and report phish, detect phish in their environment and respond quickly to remediate threats. With seamless integration into most major TIPs, SIEMs, and SOARs, Cofense solutions easily align with existing security ecosystems. Across a broad set of Global 1000 enterprise customers, including defense, energy, financial services, healthcare and manufacturing sectors, Cofense understands how to improve security, aid incident response and reduce the risk of compromise. For additional information, please visit or connect with us on Twitter and LinkedIn. 

About TrustRadius 

TrustRadius is the most-trusted research and review platform for business leaders to find and select the right software for their needs. Decision-makers across industries rely on verified, peer-based guidance and research from TrustRadius. Vendors engage and convert high-intent buyers by telling their unique story through rich reviews. Over 12 million visitors a year create and engage with high-quality review content and data on Headquartered in Austin, TX, TrustRadius was founded by successful entrepreneurs and is backed by Mayfield Fund, LiveOak Venture Partners, and Next Coast Ventures. 


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